K BIZ Contact Center Services

Dial 02-8888822 and follow the instructions

Select language

  • Thai language Press 1
  • English language Press 2
  • Chinese language Press 3
  • Japanese language Press 4

Select contact

For Account Service Press1
  • Press1Information, Notification Problem and Customer Support
For Cheque service K BIZ and K PLUS SMEPress2
  • Press1Cheque Enquiry information
  • Press2K BIZ , K PLUS SME Enquiry information / Customer support for use product
  • Press3Unlock / Reset PIN / Change information
For K-MerchantPress3
  • Press1Information, Notification Problem and Customer Support
  • Press3Transaction Enquiry for Merchant
  • Press4Change information / Condition / Customer information
  • Notification Problem for EDC Machine press number on sticker at the side of your EDC Device
For Cash Management and Trade FinancePress4
  • Press1Information, Notification Problem
  • Press2Unlock, Reset PIN
  • Press3Customer support for use product
  • Press4Change information / Condition / Customer information
For Corporate Credit Card and Business CardPress5
  • Press1Card Suspension
  • Press2Information, Notification Problem
  • Press3Card Activation
  • Press4Change information / Condition / Customer information
For Loan and Letters of indemnity (L/I)Press6
  • Press1Xprees long term loan
  • Press3Information, Notification Problem
  • Press4Notification Problem for banking document
Conditions
  • Companies that open a current and / or savings account and apply for K-Contact Center service.
  • For funds transfers between own Kbank’s accounts that linked to K-Contact Center service can be made up to 10 million Baht daily.
  • For funds transfers from a savings account to a current account for purpose of cheque payments must be made before 3:30 p.m.
  • For cheque orders through IVR system can be ordered up to 30 chequebooks per time daily.
  • For statement requests can be made up to 10 pages per time daily.
  • Service is available from 6:00 a.m. – 10:00 p.m. daily.
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