K-Contact Center Service

​​​​​​​​​​​​​​​Dial 02-8888888 press 2 and follow the instructions

For FraudPress00
​For Account / Funds transfer /
ChequePress1
  • Press1For suspension your account
  • Press0To contact our agent
For ATM Card and Debit Card /
Electronic machine Press2
  • Press1For suspension ATM / Debit
  • Press4To report problem ATM CDM or other machine
  • Press0To contact our agent
For K PLUS and K BIZ Press3
  • Press1To inquire about general information
  • Press2To report about K Cyber service
  • Press0To contact our agent
For mutual funds, Insurance Press4
  • Press1For mutual funds services
  • Press2For KBank Insurances
  • Press0To contact our agent
For Credit Cards K Express Cash
Card and Xpress Cash Card / loan Press5
  • Press1To suspend Credit Cards K Express Cash Card and Xpress Cash Card
  • Press6To temporary change credit limit
  • Press7Personal loan, Other loan, Home loan
  • Press8To report the problem, cancel card, dispute transaction, waive the interest Credit Cards K Express Cash Card and Xpress Cash Card
  • Press0To contact our agent
Contact our agent Press0
  • Press0To suspend card / Account / Lost Belonging
  • Press2For deposit account services
  • Press3For K PLUS / K BIZ
Complaint agent Press9
  • Press1For Credit Cards K Express Cash Card and Xpress Cash Card issue
  • Press2For ATM card, Debit card, ATM Machine
  • Press3For K PLUS / K BIZ Issue
  • Press4For Loan and Bank Assurance Issue
  • Press5To Complaint KBank Staff
Conditions
  • Eligible for both existing customers and prospect​ive customers
  • Service is available 24 hours daily.
  • For funds transfers from a savings account to a current account for purpose of cheque payments must be made before 3:30 p.m.