KBank places importance on the respect for human rights in all business activities, in conformity with laws and international standards, namely, the UN Guiding Principles on Business and Human Rights, Principles of Humanity and Rights of the International Labor Organization (ILO), International Bill of Human Rights (which comprises the Universal Declaration of Human Rights, International Covenant on Civil and Political Rights and International Covenant on Economic, Social and Cultural Rights) and Principles of the United Nations Global Compact (UNGC).

KBank is committed to conducting business sustainably, recognizing that respect for human rights is a critical responsibility involving employees, customers, suppliers and business partners, such as agents, joint ventures (limited companies), government entities, and local communities associated with its operations. Consequently, the Bank has established a human rights policy aligned with key legal frameworks and international standards, such as the United Nations Guiding Principles on Business and Human Rights, the International Labour Organization’s principles on humanitarian and labor rights, international human rights instruments (including the Universal Declaration of Human Rights, the International Covenant on Civil and Political Rights, and

the International Covenant on Economic, Social, and Cultural Rights), and the United Nations Global Compact. This policy serves as a guideline across the organization, encompassing all operations of the Bank and companies within the KASIKORNBANK FINANCIAL CONGLOMERATE, as well as the activities of employees, customers, suppliers, and business partners. All stakeholders are expected to respect human rights in compliance with applicable national and international laws and regulations, and to adhere to human rights principles that align with their own principles. Additionally, KBank is committed to preventing human rights violations and addressing human rights issues related to child labor, forced labor, human trafficking, freedom of association, the right to collective bargaining, equitable compensation, and non-discrimination.

In accordance with the United Nations Guiding Principles on Business and Human Rights, KBank conducts a comprehensive human rights due diligence process, which is regularly conducted every year. The process begins with identifying key risk issues throughout the value chain, including lending, investments, customer management, and employee care. Such due diligence is undertaken through analyzing information gathered from all relevant stakeholders, studying trends and international standards, and considering the evolving business context. The next step is to assess the severity of potential impacts and the likelihood of their occurrence, followed by prioritizing risks to determine appropriate management measures. These measures include prevention, impact reduction, and remediation. The effectiveness of these measures is regularly monitored and reviewed, and the performance results are transparently communicated to all stakeholders. 

Read more in KBank's Sustainability Report 2024 Chapter Human Right Operation