social

Goal: Being a responsible corporate citizen to create a sustainable society
Commitment: We are committed to developing strong relationships with employees and society to better livelihoods and increase prosperity.

KBank provides literency and promotes financial discipline based on responsible lending, including focus on caring for employees and society. Under operations that respect the human rights of all stakeholders.

Long Term Target

Social OKRs	2024	2025	2026
Financial Literacy for the underprivileged	55,000	58,000	63,000
Number of audience reached by cyber literacy campaign (million people)	15	15	15
To win national or international award that reflects the excellence of HR Management	Awarded	Awarded	Awarded
Number of complaints of discriminatory labor treatment or violence that leads to a lawsuit	Zero case	Zero case	Zero case
Percentage of open positions filled by internal candidates (Internal fill rate)	80%	80%	80%
Percentage of females in leadership positions	≥ 50%	≥ 50%	≥ 50%
Employee engagement level	77%	77%	77%
To win national or international award that reflects the excellence of HR Management	Awarded	Awarded	Awarded
Human Capital Return On Investment (HCROI)	≥ 4.05	≥ 4.05	≥ 4.05
Average hours per FTE of training and development (hours/year/person)	40	40	40
Employee absentee rate (percentage)	≤ 1.00	≤ 1.00	≤ 1.00
Human rights risk assessment in all business activities: 100% of Kbank	100%	100%	100%
Number of employee volunteer hours (hours)	200,000	200,000	200,000
Number of beneficiaries from KBank’s CSR projects (people)	900,000	1,050,000	1,200,000